Terms and Conditions

Tide & Thyme Cornwall Ltd. 1. All products and offers are subject to availability. Alternative products or refunds may be offered, where appropriate, at the manager’s discretion. 2. If you experience technical issues when using the online ordering system (for example, if the screen freezes, payment is interrupted or you are charged twice for the same order), these may be resolved by speaking to a team member. 3. If your order is refunded, owing to product/offer availability or as a customer service goodwill gesture, it will usually be processed in the following way – through the pub’s till, with the funds being returned to the PayPal account or card within 48 hours. 4. All sales are final. We apologise, but it is not possible to amend or cancel orders, once placed. 5. For allergens please note when ordering. For more information please speak to a team member

We do not store credit card details nor do we share customer details with any 3rd parties.
General: Tide & Thyme Cornwall Ltd always respect the right to privacy of all visitors to our website. Because the internet is not a secure medium we have implemented all reasonable security measures to, where possible, protect the loss, misuse or alteration of information placed under our control. We do not store credit card details nor do we share customer details with any 3rd parties Consent By submitting personal information you consent to our use of that information for us to contact you for service related reasons. We may use personal and profile data to tailor your experience on our interactive services and your IP address may be used to help diagnose problems with our server, and to monitor the number of visitors to our site and study trends. Users who wish to create an account and submit personal information must be aged 18 years or older. When online payment is required, you will be transferred to the Dojo secure website to complete the transaction and returned to our confirmation page when the transaction is complete. We do not ask for or store credit card details. Data Protection To place an online order, you will be required to supply contact and personal information in order to create an account. The data you provide to create your account is collected by Tide & Thyme Cornwall Ltd and will be used only to provide you with an efficient fast food and drink service. It will not be divulged, sold or given to any third parties without your consent. We may, from time to time, contact you in relation to our service and to offer you special discounts when applicable. If your name is on our database and you request that we remove or alter it, we will do so within 72 hours of receiving your request. Cookies - Our website uses cookies which are required to enable online ordering. For further information on cookies please refer to www.aboutcookies.org. Disclaimer We reserve the right to modify, alter or otherwise update this Privacy Statement at any time and you are therefore encouraged to review it at regular intervals.